sendbird.com Reviews

Sendbird is a legitimate company that provides a complete in-app chat API and SDK platform. It offers services to boost app engagement with modern chat, voice, and video features. The company has a strong reputation and is trusted by over 4,000 apps globally. It has received awards and recognition, including being named a G2 Leader and High Performer, and has been awarded for its communications APIs. Sendbird's platform is powered by AWS and has 11 cloud regions, serving over 300 million monthly active users and processing over 7 billion messages per month. The company emphasizes the importance of customer engagement and retention, offering solutions for in-app chat, voice, video, live streaming, and notifications. It also highlights the use of AI chatbots for personalized and efficient customer interactions. Sendbird's services are applicable to various industries, including retail, social networking, financial services, digital health, marketplaces, and on-demand services. The company prioritizes developers and offers a developer-friendly platform with APIs, SDKs, and ready-made UI components. It aims to simplify the operational complexity of in-app communication, allowing developers to focus on building rich chat experiences. Several case studies and testimonials from companies like Accolade, Virgin Mobile UAE, Carousell, and Hinge showcase the successful implementation of Sendbird's solutions. Sendbird places a strong emphasis on enterprise-ready compliance, ensuring that its platform adheres to leading security and compliance standards to protect user data and communication. The company's security measures include encryption of data at rest and in motion. Sendbird encourages potential clients to talk to its sales team or request a demo to explore its products and services further. Overall, Sendbird appears to be a reputable and established company in the field of in-app chat and communication solutions, with a focus on user engagement, developer support, and enterprise-grade security."

the reasons behind this review :
Reputable company with a strong track record in the industry. Trusted by over 4,000 apps globally. Recognized as a G2 Leader and High Performer. Awarded for its communications APIs. Powered by AWS with 11 cloud regions. Serving over 300 million monthly active users. Processing over 7 billion messages per month. Emphasis on customer engagement and retention. Offers in-app chat, voice, video, live streaming, and notifications. Highlights the use of AI chatbots for personalized customer interactions. Applicable to various industries, including retail, social networking, financial services, digital health, marketplaces, and on-demand services. Prioritizes developers with a developer-friendly platform, APIs, SDKs, and ready-made UI components. Several successful case studies and testimonials from prominent companies. Strong emphasis on enterprise-ready compliance and security. Encryption of data at rest and in motion. Encourages potential clients to talk to its sales team or request a demo for further exploration of its products and services.