his.com Reviews

Heller Information Services, Inc. (HIS) is a well-established company that has been operating since 1986, providing a range of internet and communication services. The company's website, his.com, serves as a platform for HIS to showcase its services and provide information about its history, mission, and focus. The site emphasizes the company's commitment to reliability, high-speed access, web hosting, and email services, particularly for mission-critical applications.

Key Points:

1. Longevity and Experience: HIS's long history, dating back to 1986, is a positive indicator of its stability and experience in the industry. Operating for over three decades suggests a level of trust and reliability.

2. Specialization in Mission-Critical Services: HIS's focus on providing highly reliable, mission-critical services is a significant aspect of its business. This specialization indicates a commitment to meeting the demanding needs of organizations that rely on uninterrupted and high-performance internet and communication services.

3. Diversified Customer Base: The mention of serving individuals, businesses of all sizes, associations, and federal government agencies indicates a diverse and established customer base. This diversity can be a positive sign of the company's ability to cater to different types of clients.

4. Hosting Facilities and Infrastructure: The detailed description of HIS's hosting facilities, including physical security, backup power, cooling, and multiple fiber backbone connections, demonstrates a robust infrastructure designed to ensure service reliability.

5. Emphasis on Support and Customer Education: The mention of support staff working to educate customers and help them understand the services aligns with a customer-centric approach, which is important for maintaining long-term relationships.

6. Network and Server Redundancy: The emphasis on redundancy in network and server design, including multiple backbone providers and hardware redundancy, is a positive feature for ensuring service continuity.

7. Daily Backups and Monitoring: The commitment to daily backups, 24/7 monitoring, and proactive error detection and correction demonstrates a strong focus on data protection and service quality.

8. Customer Base: Serving federal and local government agencies, corporations, embassies, and non-profit organizations suggests a level of trust and reliability required for such clients.

Overall, based on the information provided, HIS appears to be a reputable and well-established company with a strong focus on reliability, security, and customer service. Its long history, specialized services, and diverse customer base are positive indicators of its standing in the industry."

the reasons behind this review :
Longevity and Experience, Specialization in Mission-Critical Services, Diversified Customer Base, Hosting Facilities and Infrastructure, Emphasis on Support and Customer Education, Network and Server Redundancy, Daily Backups and Monitoring, Customer Base