hellorache.com Reviews

Hello Rache is a family-owned company that provides healthcare virtual assistant solutions to medical, dental, and veterinary professionals. The company was founded in 2017 by Dr. Mark Carnett, a family physician, who sought a better solution after struggling with electronic medical records (EMR) and working late hours. Hello Rache offers the services of independent healthcare virtual assistants (HVAs) who are primarily registered nurses and other medical professionals based in the Philippines. The company's website provides detailed information about its services, pricing, and the benefits of using virtual assistants in healthcare settings.

Key Features and Services:

1. Healthcare Virtual Assistants (HVAs): Hello Rache's primary offering is its team of independent healthcare virtual assistants. These professionals are trained extensively in medical terminology and medical scribing. They are certified in HIPAA training and undergo background checks for security.

2. Pricing and Flexibility: Hello Rache emphasizes its competitive pricing, offering the services of HVAs at a flat rate of $9.50 per hour. There are no long-term contracts or setup fees, and clients can cancel the service at any time. The company bills weekly, and clients have the flexibility to add or reduce the number of virtual assistants as needed.

3. Specialization in Healthcare: The company focuses on serving medical, dental, and veterinary professionals, highlighting the benefits of using virtual assistants in these specific healthcare fields. HVAs are trained to work with various electronic medical record (EMR) and electronic health record (EHR) systems.

4. Consistency and Workflow: Hello Rache emphasizes the importance of consistency in working with the same virtual assistant every day. This approach is intended to build long-term working relationships and ensure familiarity with the client's specific workflow.

5. Guilt-Free Outsourcing: The company promotes its workforce in the Philippines as a source of guilt-free outsourcing, highlighting the positive impact of providing steady work and a higher standard of living to Filipino families.

6. Security and Time Tracking: Hello Rache emphasizes the security measures in place for its virtual assistants, including technical audits and time tracking using online software. Clients have access to their virtual assistants' professional documents and can monitor their time and activity.

7. Benefits for Medical Practices: The company outlines several benefits of using healthcare virtual assistants, including cost savings, reduced administrative workload, improved patient-doctor relationships, and the ability to focus on high-quality patient treatment.

Overall, Hello Rache's website provides comprehensive information about its services, pricing, and the value proposition of using healthcare virtual assistants. The company's emphasis on consistency, security, and the specific benefits for medical, dental, and veterinary practices is intended to address the unique needs of these healthcare professionals. The website also features testimonials and a video to further illustrate the benefits of working with Hello Rache.

It's important to note that while the information provided on the website is detailed and informative, individuals or organizations considering using Hello Rache's services may want to conduct additional research and possibly reach out to the company directly for more specific details and to address any questions or concerns they may have."

the reasons behind this review :
Competitive pricing at a flat rate of $9.50 per hour, No long-term contracts or setup fees, Emphasis on consistency in working with the same virtual assistant every day, Specialization in serving medical, dental, and veterinary professionals, Training in various electronic medical record (EMR) and electronic health record (EHR) systems, Emphasis on security measures and time tracking for virtual assistants, Benefits of using healthcare virtual assistants for cost savings, reduced administrative workload, and improved patient-doctor relationships, Emphasis on the positive impact of outsourcing to the Philippines, Detailed information about the company's founder and the motivation behind its establishment, Testimonials and a video to illustrate the benefits of working with Hello Rache