aa.net.uk Reviews

https://aa.net.uk redirected to https//www.aa.net.uk during the time we crawled it. A&A (Andrews & Arnold) is a UK-based Internet Service Provider (ISP) that offers broadband, telephony, and Ethernet services. The company has been in operation for over 27 years and prides itself on delivering high-quality internet connectivity and VoIP services. A&A emphasizes its technical expertise, UK-based support staff, and a commitment to providing a reliable and uncongested network.

Key Features and Services:

1. Broadband Services: A&A offers broadband packages for home users, small businesses (SOHO), and larger office setups. These packages include options for ADSL, VDSL, G.fast, and FTTP (Fiber to the Premises) services, with varying data allowances and speeds.

2. Real IP Addresses: All A&A broadband packages come with both IPv4 and IPv6 addresses as standard, without any additional costs.

3. UK-Based Support: A&A prides itself on its UK-based support team, which is available via various channels, including telephone, email, SMS, live chat, and IRC.

4. Quality Monitoring: The company constantly monitors the quality of its network and broadband connections, aiming to provide a reliable and consistent service.

5. Firebrick Firewall/Gateway: A&A offers Firebrick devices, which serve as advanced firewalls, gateways, and PBX (Private Branch Exchange) systems for businesses and advanced users.

6. VoIP and Mobile Services: A&A provides Voice over Internet Protocol (VoIP) services, including various types of numbers, mobile voice (SIP2SIM), data SIMs, and text messaging.

7. Additional Services: The company offers various additional services, such as safety phone solutions, circuit boards, and Ethernet services.

Customer Testimonials and Reviews:

A&A showcases customer testimonials and reviews from platforms like Trustpilot, ISP Review, and other sources. These testimonials highlight positive experiences with the company’s services, including reliability, speed, and customer support.

Technical Expertise and Differentiation:

A&A emphasizes its technical expertise and differentiation from other ISPs. The company claims to have a more hands-on and personalized approach to customer support, with staff who are knowledgeable and not bound by support scripts.

Network Quality and Capacity:

A&A highlights its network’s capacity and monitoring, which are designed to ensure low latency and avoid the “evening slowdown” often experienced with other providers. This emphasis on network quality and capacity is a key selling point for the company.

Transparency and Customer Feedback:

The company encourages potential customers to read customer reviews on platforms like Trustpilot and ISPreview, aiming to provide transparency and real-world feedback about its services.

Overall, A&A positions itself as a provider of high-quality, reliable, and technically advanced internet and telephony services, with a focus on personalized support and network performance.”

the reasons behind this review :
High-quality internet connectivity and VoIP services, Technical expertise and UK-based support staff, Reliable and uncongested network, Broadband packages for home users, small businesses, and larger office setups, Real IP addresses (IPv4 and IPv6) included with all broadband packages, UK-based support available via telephone, email, SMS, live chat, and IRC, Constant monitoring of network quality and broadband connections, Firebrick devices for advanced firewall, gateway, and PBX functionality, VoIP services including various types of numbers, mobile voice (SIP2SIM), data SIMs, and text messaging, Additional services such as safety phone solutions, circuit boards, and Ethernet services, Positive customer testimonials and reviews from platforms like Trustpilot and ISP Review, Emphasis on technical expertise and differentiation from other ISPs, Network capacity and monitoring to ensure low latency and avoid "evening slowdown", Encouragement of customer feedback and transparency through reviews on platforms like Trustpilot and ISPreview