ferpection.com Reviews

Ferpection is a company specializing in UX research and consulting. Their services include user testing, individual interviews, focus groups, and surveys to better understand customers and optimize the user experience of products and services. They emphasize the importance of converting customer needs into actionable improvements and positive impacts for businesses, society, and the planet, which they term 'UX for Good.' Their approach is to help clients understand the expectations and behaviors of their users, whether on websites, applications, or in person. They offer a range of services, including qualitative or quantitative studies, methodological approaches to UX or UI testing, user recruitment, and various types of user testing such as remote user tests, individual interviews, and UX audits. They also provide recommendations for modifications adapted to clients' businesses to enrich project roadmaps, improve customer journeys, and enhance website or mobile application usability. Ferpection has worked with notable clients such as L'Oréal, Air France KLM, Bouygues Telecom Entreprises, and others, and they provide case studies to illustrate their work. Their team of UX consultants customizes each study to be as relevant as possible, covering a wide range of methodologies including remote user testing, focus groups, quantitative surveys, and individual interviews. They also emphasize their global reach, with the ability to conduct research and testing anywhere in the world. The company's technology and expertise are highlighted, including a unique UX research platform available in multiple languages and a team of experts in UX research and design. Their blog and other content cover various topics related to UX, design, and user-centric methods. The company was founded in 2014 by Arnaud Limbourg and Thibault Geenen, and they are based in Paris, with a global presence including offices in New York, Valencia, and other locations. They also emphasize their commitment to positive impact through UX, with a focus on sobriety, inclusiveness, and accessibility, which they term 'UX for Good.' Their contact information, including phone number and email, is provided on the website. The site also includes information about their B Corp certification, which is a certification for businesses that meet high standards of social and environmental performance, transparency, and accountability. The site's accessibility and legal notice are also mentioned, and they provide information about their use of cookies and how users can manage them. Overall, the website presents Ferpection as a reputable company with a strong focus on UX research and consulting, a global reach, a commitment to positive impact through UX, and a range of services tailored to help businesses understand and improve their user experiences."

the reasons behind this review :
Specializes in UX research and consulting, Offers a range of services including user testing, individual interviews, focus groups, and surveys, Emphasizes the importance of converting customer needs into actionable improvements and positive impacts for businesses, society, and the planet, Offers qualitative or quantitative studies with methodological approaches to UX or UI testing, Provides user recruitment and various types of user testing such as remote user tests, individual interviews, and UX audits, Recommends modifications adapted to clients' businesses to enrich project roadmaps, improve customer journeys, and enhance website or mobile application usability, Has worked with notable clients such as L'Oréal, Air France KLM, Bouygues Telecom Entreprises, and others, Customizes each study to be as relevant as possible, covering a wide range of methodologies including remote user testing, focus groups, quantitative surveys, and individual interviews, Emphasizes global reach, with the ability to conduct research and testing anywhere in the world, Highlights technology and expertise, including a unique UX research platform available in multiple languages and a team of experts in UX research and design, Provides content covering various topics related to UX, design, and user-centric methods, Founded in 2014 by Arnaud Limbourg and Thibault Geenen, Based in Paris, with a global presence including offices in New York, Valencia, and other locations, Emphasizes commitment to positive impact through UX, with a focus on sobriety, inclusiveness, and accessibility, Provides contact information, including phone number and email, Mentions B Corp certification, which is a certification for businesses that meet high standards of social and environmental performance, transparency, and accountability, Includes information about their use of cookies and how users can manage them, Provides information about their accessibility and legal notice