tawk.help Reviews

https://tawk.help redirected to https//www.tawk.to during the time we crawled it. Tawk.to is a legitimate and widely used live chat and customer communication platform. It is known for being a 100% free service, with premium features available. The platform is used by millions of businesses and has a high customer satisfaction score. Tawk.to offers a customizable live chat widget that can be easily added to websites, allowing businesses to communicate with their website visitors in real time. The platform also includes features such as ticketing, a knowledge base, and CRM integration. Tawk.to’s business model involves providing hired agent services for customers who prefer not to answer chats themselves. However, using the software and answering chats personally is completely free, with no limits on the number of agents, chat volumes, or sites where the widget can be added. Tawk.to emphasizes that its desktop and mobile apps are also entirely free, and there is no intention to charge for using the software. A small fee is optionally charged to remove the ‘powered by tawk.to’ branding, but it is not mandatory. The platform offers 24/7 live support via chat and email. Tawk.to is a hosted solution and is not available for on-premise hosting. It is hosted on Google Cloud with a globally distributed architecture to ensure fast and reliable message delivery. Tawk.to is the most widely used live chat software globally, with over 35% of websites that use live chat choosing Tawk.to. The platform is used by millions of businesses to communicate with billions of end consumers. Tawk.to has a large and diverse team, with a globally distributed workforce. The company’s founders and team members come from various countries and speak multiple languages. Tawk.to has a strong focus on diversity and inclusion in its hiring practices. The platform’s live chat widget is customizable, allowing businesses to adjust its appearance, messages, and language to suit their branding and customer needs. Overall, Tawk.to is a reputable and widely used platform for live chat and customer communication, particularly for businesses looking for a free and feature-rich solution.”

the reasons behind this review :
Reputable and widely used live chat and customer communication platform. Known for being 100% free, with premium features available. Used by millions of businesses with a high customer satisfaction score. Offers a customizable live chat widget for real-time communication with website visitors. Includes features such as ticketing, a knowledge base, and CRM integration. Business model involves providing hired agent services for customers who prefer not to answer chats themselves. Using the software and answering chats personally is completely free, with no limits on the number of agents, chat volumes, or sites where the widget can be added. Desktop and mobile apps are entirely free, with no intention to charge for using the software. Optional fee to remove 'powered by tawk.to' branding, but not mandatory. Offers 24/7 live support via chat and email. Hosted on Google Cloud with a globally distributed architecture for fast and reliable message delivery. Most widely used live chat software globally, with over 35% of websites that use live chat choosing Tawk.to. Used by millions of businesses to communicate with billions of end consumers. Large and diverse team with a globally distributed workforce. Strong focus on diversity and inclusion in hiring practices. Customizable live chat widget to match branding and customer needs.