netspace.net.au Reviews

Netspace is a well-established Australian internet service provider (ISP) that has been in operation since 1992. It offers a range of internet and telecommunications services to residential and business customers, including broadband internet, NBN, mobile plans, and VoIP (Voice over Internet Protocol) services. Netspace is known for its reliable and high-speed internet connections, as well as its customer-focused approach to service. The company has a strong presence in the Australian telecommunications market and has built a reputation for providing quality and affordable internet solutions. Netspace is a subsidiary of iiNet, one of the largest ISPs in Australia. iiNet acquired Netspace in 2010, and since then, Netspace has continued to operate as a separate brand within the iiNet group. This acquisition has allowed Netspace to leverage iiNet’s extensive network infrastructure and resources, further enhancing its ability to deliver reliable and high-performance internet services to its customers. Netspace’s range of internet plans caters to different usage needs, from light internet users to heavy data consumers. The company offers both residential and business internet plans, with options for standalone broadband or bundled services that include home phone and entertainment packages. Netspace’s broadband plans are available on various technologies, including ADSL, NBN, and mobile broadband, allowing customers to choose the most suitable option based on their location and usage requirements. In addition to internet services, Netspace also provides VoIP (Voice over Internet Protocol) solutions for both residential and business customers. VoIP allows users to make phone calls over the internet, offering cost-effective and flexible communication options. Netspace’s VoIP plans include features such as call waiting, voicemail, and call forwarding, and can be used with traditional landline phones or dedicated VoIP hardware. For businesses, Netspace offers tailored telecommunications solutions, including business-grade internet, private network services, and hosted PBX (Private Branch Exchange) systems. These services are designed to meet the specific needs of businesses, providing reliable and scalable connectivity and communication solutions. Netspace’s business internet plans offer high-speed and symmetrical upload and download speeds, which are essential for activities such as video conferencing, cloud-based applications, and large file transfers. Private network services enable businesses to connect multiple locations securely and efficiently, facilitating seamless communication and data exchange. Hosted PBX systems replace traditional phone systems with cloud-based solutions, offering advanced features and flexibility for managing business communications. Netspace’s business telecommunications services are backed by dedicated support and service level agreements (SLAs) to ensure that businesses receive the reliability and performance they require for their operations. Netspace has a strong focus on customer service and support, aiming to provide a positive experience for its customers. The company offers various channels for customer support, including phone, email, and online chat, allowing customers to get assistance with technical issues, billing inquiries, or general queries. Netspace’s support team is known for being responsive and knowledgeable, helping customers resolve issues and make the most of their internet and telecommunications services. In addition to traditional customer support, Netspace provides online self-service tools and resources, such as a customer portal and knowledge base, where customers can manage their accounts, view usage data, and access helpful information and troubleshooting guides. Netspace’s commitment to customer service has contributed to its strong reputation in the Australian telecommunications industry, with many customers praising the company for its reliable and responsive support. Netspace’s website serves as a central hub for information about its services, allowing potential and existing customers to explore available internet and telecommunications plans, check coverage in their area, and access support resources. The website provides detailed descriptions of the various plans and services offered by Netspace, including information about features, pricing, and any special offers or promotions. Customers can use the website to sign up for new services, manage their accounts, pay bills, and get in touch with customer support. The website is designed to be user-friendly and informative, making it easy for visitors to find the information they need and take action, such as signing up for a new internet plan or troubleshooting a technical issue. Netspace’s website also includes a blog or news section, where the company shares updates, tips, and relevant information about internet and telecommunications technology, industry developments, and company announcements. This helps keep customers informed and engaged, and demonstrates Netspace’s commitment to transparency and communication. Overall, Netspace is a reputable and well-established internet service provider in Australia, offering a range of reliable and high-speed internet and telecommunications services to residential and business customers. The company’s strong focus on customer service, quality of service, and transparent communication has contributed to its positive reputation in the industry. Netspace’s acquisition by iiNet has further strengthened its position in the market, allowing it to leverage iiNet’s resources and infrastructure to deliver even better services to its customers. Whether you’re looking for a residential broadband plan, business-grade internet, or VoIP solutions, Netspace is worth considering for its reliable and customer-focused approach to internet and telecommunications.”

the reasons behind this review :
Reputable and well-established ISP in Australia, Offers a range of internet and telecommunications services, Known for reliable and high-speed internet connections, Customer-focused approach to service, Strong presence in the Australian telecommunications market, Subsidiary of iiNet, one of the largest ISPs in Australia, Acquisition by iiNet has enhanced resources and infrastructure, Range of internet plans for different usage needs, Residential and business internet options available, Broadband plans on various technologies (ADSL, NBN, mobile broadband), VoIP solutions for residential and business customers, VoIP plans with features like call waiting and voicemail, VoIP can be used with traditional landline phones or dedicated hardware, Tailored telecommunications solutions for businesses, Business-grade internet with high-speed and symmetrical speeds, Private network services for secure and efficient connectivity, Hosted PBX systems for advanced business communications, Dedicated support and service level agreements for businesses, Strong focus on customer service and support, Various channels for customer support (phone, email, online chat), Responsive and knowledgeable support team, Online self-service tools and resources for customers, Customer portal for account management and usage data, Knowledge base with helpful information and troubleshooting guides, Positive customer feedback on support and service, Website as a central hub for information and account management, Detailed descriptions of services and plans on the website, User-friendly website design for easy navigation, Blog or news section for updates and industry information, Reputable and well-established internet service provider, Range of reliable and high-speed internet and telecommunications services, Strong focus on customer service and quality of service, Transparent communication and company announcements, Positive reputation in the industry, Acquisition by iiNet has strengthened position in the market, Leverages iiNet's resources and infrastructure for better services, Worth considering for residential and business internet and telecommunications needs