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Zonos is a company that provides cross-border technology and ecommerce plugins for landed cost. Their services aim to simplify international commerce and shipping, particularly in the context of cross-border APIs, duty and tax apps. The company's focus is on enabling businesses to sell internationally without encountering additional hassle. They emphasize the importance of international shoppers being able to pay duties and taxes at checkout, as this can lead to increased customer loyalty. Zonos offers integration with various ecommerce platforms and carriers, with the goal of facilitating cross-border ecommerce and improving conversion rates. They also highlight their expertise in global compliance, including staying updated on new regulations related to tax, customs, and carriers. Additionally, Zonos emphasizes their commitment to providing excellent support, with a reported 91.5% customer satisfaction rate. The company positions itself as a partner in helping businesses turn international commerce into a profit center rather than a source of unexpected surprises or delays. They offer various tools and solutions, including plugins and developer-friendly APIs, to make it easier for businesses to incorporate their services into their websites. Zonos also addresses common challenges in international ecommerce, such as why international shoppers abandon their carts, particularly related to concerns about paying duties and taxes upon delivery. The company's approach is to provide a comprehensive solution that addresses these pain points and supports businesses in expanding their international reach. Zonos' focus on providing a seamless experience for both businesses and international shoppers is evident in their specific offerings for platforms like BigCommerce, where they provide a landed cost plugin to simplify the integration of their services. The plugin is designed to offer a quick and easy way for businesses using BigCommerce to provide international customers with a full landed cost at checkout, including duties, taxes, and brokerage fees. Zonos also highlights the features and benefits of their duty and tax app for BigCommerce, emphasizing how it can enhance the customer experience, reduce package refusals, and improve delivery times. They also provide installation instructions and address frequently asked questions to support businesses in leveraging their solution effectively. Overall, Zonos' approach is focused on addressing the complexities of international commerce and providing practical, user-friendly solutions for businesses to navigate these challenges and expand their global presence."

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