Website: swiss-assist.com
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Swiss Assist is a global leader in international medical, security, and travel assistance services. They work with multinational corporations, governments, NGOs, and insurers to provide welfare services for expatriates, travelers, and local nationals worldwide. Their services include international medical and security assistance, active monitoring, online travel support, medical screening, global medical arrangements, remote site medical support, airline medical support, international cost containment, insurance claims administration, and infectious disease planning. Swiss Assist has a strong global reach, serving millions of expatriates and travelers in diverse and challenging environments. The company was founded in 1992 and has earned an international reputation for delivering high-quality care and service. They are particularly known for their exceptional people and unique service models. Swiss Assist's team includes clinically trained medical personnel, and they have a 'nurse-led' service model where each case is managed by a critical care nurse, providing personalized and empathetic support to customers. Swiss Assist is also recognized for its global reach, providing services in every country, including hostile environments. They are trusted by the Swiss government to look after the welfare of its traveling and expatriate workforce, providing medical assistance, evacuation services, and occupational healthcare to Swiss government employees and their families in over 190 countries. The company's reputation is built on three key pillars: 1. Great People: Swiss Assist invests heavily in the quality of its staff, maintaining a high ratio of clinically trained medical personnel in the industry. They are known for providing a supportive and high-quality working environment, which has allowed them to recruit and retain top talent. 2. Unique, Best-in-Class Service Models: Their 'nurse-led' service model, where each case is managed by a critical care nurse, sets them apart in the industry. This model ensures personalized and expert support for customers, eliminating delays and impersonal service. 3. Global Reach: Swiss Assist's ability to provide services in every country, including challenging environments, demonstrates their commitment to reaching and supporting a diverse range of clients. Overall, Swiss Assist is a reputable and established company in the field of international medical, security, and travel assistance. Their long history, strong client base, and unique service models contribute to their positive standing in the industry."