Website: servicemetrics.ca
This website appears legitimate based on AI analysis.
Service Metrics is a Canadian market research firm founded in 2002, with headquarters in Toronto, Ontario. They offer a range of services, including mystery shopping, point of sale and service delivery observations, retail audits, customized client-branded online reporting solutions, and more. Their website provides detailed information about their services, methodology, and experience. The site also includes a section for potential mystery shoppers to apply. The company's focus on providing factual reporting and analysis at the customer level for various industries, along with their extensive database of field representatives, suggests a legitimate and established business. Additionally, the copyright notice at the bottom of the page indicates that the website content is current as of 2024, which aligns with the current year. Overall, based on the information available, Service Metrics appears to be a legitimate and reputable company in the market research and mystery shopping industry."