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Issabel is an open-source Unified Communications (UC) platform that integrates various communication tools such as IP PBX, email, fax, instant messaging, and video conferencing. It is based on the open-source projects Asterisk and FreePBX, and it aims to provide a comprehensive and flexible UC solution for businesses of all sizes. Issabel offers features like call recording, interactive voice response (IVR), and support for various telephony protocols. Key Features of Issabel: 1. **Unified Communications:** Issabel provides a unified platform for various communication channels, allowing users to manage their calls, emails, and other communications from a single interface. 2. **IP PBX:** Issabel includes a full-featured IP PBX system, which allows for the management of voice calls over IP networks. It supports features like call routing, voicemail, and call queuing. 3. **Integration with Third-Party Applications:** Issabel can be integrated with other business applications, such as CRM systems, to provide a more seamless communication experience. 4. **Scalability:** Issabel is designed to be scalable, allowing businesses to expand their communication infrastructure as their needs grow. 5. **Security:** Issabel includes security features to protect against unauthorized access and ensure the privacy of communications. 6. **Customization:** Users can customize and extend Issabel's functionality through the use of add-ons and custom development. Issabel is available as a free, open-source solution, which makes it an attractive option for businesses looking to implement a cost-effective UC platform. It is actively maintained and supported by a community of developers and users. Overall, Issabel aims to provide a comprehensive and flexible UC solution that can meet the communication needs of modern businesses. Its open-source nature and integration with popular projects like Asterisk and FreePBX make it a compelling option for organizations looking for a reliable and customizable UC platform."

• Open-source platform, Integrates various communication tools, Based on Asterisk and FreePBX, Features like call recording and IVR, Unified interface for managing communications, Support for IP PBX and VoIP, Scalable for business growth, Security features for privacy and access control, Customizable through add-ons and development, Actively maintained and supported by a community