Website: influitive.com
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Influitive is a customer advocacy SaaS (Software as a Service) platform that helps companies strategically discover, nurture, and mobilize customer advocates. It offers various use cases, including getting more reviews, amplifying social media, growing product adoption, managing customer references, getting valuable customer feedback, and onboarding, training, and empowering customers. The platform provides product solutions and features for customer advocacy, customer communities, customer experience, customer success, customer loyalty, and employee advocacy. Influitive is used by numerous well-known brands and has received positive testimonials from its clients. It also offers resources such as ebooks, reports, webinars, a blog, events, and a podcast through the Influitive Institute. The platform is designed to help turn customers into loyal advocates and is described as the market-leading advocacy, community, and engagement platform for customer-obsessed brands. Influitive's AI agent, Groovy, is highlighted as a cutting-edge tool for engaging and supporting customers, with features like 24/7 availability, a best practices repository, and strategic support for referrals, references, and reviews at scale. Influitive emphasizes its ability to help businesses mobilize customer advocates through its engagement platform and expert services, leveraging the authentic voice of customers to drive growth. The platform is also designed to guide customer journeys, spark customer engagement, and help customer marketers achieve results. Influitive's website features a range of customer success stories and statistics, highlighting the impact of the platform on user adoption, customer stories collected, completed challenges, and content social shares. Overall, Influitive is positioned as a comprehensive solution for businesses looking to harness the power of customer advocacy and drive growth through authentic customer engagement and support."