support.hoyoverse.com/hc/en-us Scam Check: 100/100 Trust | ScamMinder

This website appears legitimate based on AI analysis.

Detailed Analysis Report: Is support.hoyoverse.com Safe and Legit? Website Overview and Purpose The HoYoverse Help Center serves as a dedicated support platform for players of various games developed by HoYoverse, including Genshin Impact , Honkai: Star Rail , and Honkai Impact 3rd . The site provides users with resources to resolve account issues, payment inquiries, and technical problems, aiming to enhance the gaming experience. Content Quality and User Experience Key Experience Highlights Comprehensive FAQs addressing common player concerns. Search functionality for quick access to relevant articles. Clear categorization of support topics for easy navigation. Responsive design that adapts well to various devices. Claims Verification and Red Flags ⚠️ Red Flags Detected No significant red flags detected. The website appears to be a legitimate support platform for HoYoverse games, with no misleading claims or suspicious content. ⚠️ Caution Points Users should ensure they are on the official domain to avoid phishing attempts. Be cautious of sharing personal information outside of official support channels. Security Note: The website uses a valid SSL certificate issued by R12, ensuring secure connections. Legitimacy and Reputation Assessment The domain is relatively new, registered only 18 days ago, which may raise some concerns about its long-term stability. However, it is hosted on a reputable platform (Cloudflare) and has a valid SSL certificate, indicating a commitment to security. The absence of negative indicators on VirusTotal further supports its legitimacy. Final Verdict and Recommendations Conclusion: The HoYoverse Help Center appears to be a legitimate support site for players of HoYoverse games. While the domain is new, the overall design and functionality suggest a professional approach to customer support. Users are advised to verify they are on the official site and exercise caution when sharing personal information.

• [GUARDRAIL] Subdomain inheriting trust from parent domain hoyoverse.com (score: 100/100) - applied without DNS verification (parent score 90+)

• [SECURITY] The website uses a valid SSL certificate issued by R12, ensuring secure connections.
• [DOMAIN HISTORY] The domain is newly registered (18 days old), which may raise concerns about long-term stability.
• [REPUTATION] The site is hosted on Cloudflare, a reputable hosting provider, indicating reliability.
• [CONTENT QUALITY] The site offers comprehensive FAQs and clear categorization of support topics, enhancing user experience.
• [TRUST SIGNALS] No negative indicators found on VirusTotal, suggesting a clean reputation.

• HoYoverse branding prominently displayed on the site
• Content specifically addresses support for HoYoverse games

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